Privacy Policy for Loftec Ltd.
Effective Date: 01/08/2024
Loftec Ltd. (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.loftec.co.uk (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following data about you:
a. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Payment details (when necessary for transactions)
b. Automatically Collected Information
- IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
- Information about your visit, including URL clickstreams, products you viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Improve Our Services: To process transactions, manage your account, and improve the website’s functionality.
- To Communicate with You: To send you notifications, updates, and promotional materials related to our services (you can opt out of these communications at any time).
- For Marketing: To provide you with information about our products and services that you request from us or which we feel may interest you.
- For Analytics: To analyze the use of the website, understand customer needs, and to enhance the user experience.
- Legal Requirements: To comply with applicable laws and regulations.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our site and collect certain information. Cookies help us provide a better website experience by remembering your preferences and repeat visits.
You can choose to disable cookies through your browser settings, but doing so may affect the availability and functionality of certain parts of the website.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with third parties in the following situations:
- With Service Providers: We may share your information with trusted third-party service providers to facilitate the services we offer, such as payment processors, web hosting providers, and marketing services.
- For Legal Reasons: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you of any such change in ownership.
5. Data Security
We use industry-standard security measures to protect your personal information. However, please be aware that no security measure is perfect, and we cannot guarantee the security of your data transmitted to our website.
6. Your Rights
You have the right to access, correct, or delete your personal information that we hold. Additionally, you have the right to object to processing, restrict processing, and, in some circumstances, request the transfer of your information to another party.
To exercise your rights, please contact us at [insert contact email]. We will respond to your request within 30 days.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.
8. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. Please review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Loftec Ltd.
90-92 George Lane,
London E18 1JJ
Email: max@loftec.co.uk
Phone: 07969 523 508
